The following list is the proper procedure for calling Digiweb Support. It will insure a faster and more accurate solution to your problem.
Steps to take before calling support:
1. Make sure you have a problem before calling
If your password appears not to work try again. Double checking your problem can save support a lot of time.
2. Review the support section
We have assembled the most common problems and solutions from actual support calls. Hopefully, they can solve your problem.
3. Have all information ready
You can help us serve you better if you have the following information ready when you call support:NOTE - Unisite cannot help you with creation of content or debugging of scripts. Please do not call support with these issues.
- Login
- Password
- Domain name
How to contact Unisite Support:
Unisite Support is available from 9am to 5pm, 7 days a week at 852-2409-8602
You can also reach our support staff at our email support:
support@unisite.net.